Normally 1 year; except for recessed fixtures its 3 years.
BAZZ’s warranty applies to manufacturing defects affecting its products which existed at the time of the purchase of the product, that are non-apparent, and are unknown to the buyer, for a period of X years depending on the product.
Q: What are BAZZ Smart Home Product Certification?
All products are FCC Part 15 compliant; a common testing standard for most electronic equipment. And all lighting products such as recessed fixtures, plug, switch and undercabinet are also compliant with ETL standards. Bulb and conversion kits are UL listed.
Q: My Wifi Products Keeps Going Offline?
This problem is related to poor wifi signal. When smart product can't detect it's wifi network, it goes offline. It should go back online by itself. Normally you shouldn't have to reset them. You might need to consider expanders and boosters.
Note:Having multiple hotspots doesn't make the signal stronger. Smart products might be too far from original router. Either too far or too many obstacles blocking the signal such as walls and floors. As an example, having the router in the garage or in the basement and having the fixtures on the 2nd or 3rd floor.
Q: Will My Wifi Products Such as Recessed Lighting, Bulbs and Ceiling Lights Will Remember Last Colour Used?
Yes it does remember last colour.
Q: What Are Ul, FCC, CE & IP Rating Certifications for Smart Home Device?
CEis an acronym for Conformité Européenne, the French translation for European Conformity. The CE marking is needed for specific product groups manufactured or sold within the European Economic Area.
Underwriters Laboratories issue UL certification to document that a product is US-made. It is not a mandatory certification, but having one proves that the product has been tested and is safe to use.
The Federal Communications Commission, most commonly referred to as FCC, is a legally required certificate for all products that emit electromagnetic signals at the frequency range of 9 kHz or more.
What is an IP rating?
The IP Code, Ingress Protection code, or IEC standard, classifies and determines the level of protection provided by mechanical casings and electrical enclosures against dust, contact, and liquid.