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WiFi Interference or unstable WiFi Signal.

Wireless interference typically comes from three sources: walls and floors blocking wireless signals, other WiFi networks using the same channel as your own WiFi network, and appliances and electronics emitting radio frequency interference.

If walls and floors may be the source blocking wireless signals.

Troubleshooting tips:

  1. You may need to add a WiFi access point to extend the range of your WiFi network so your BAZZ Smart Home products can connect easily to your WiFi network. We recommend using a range extender from the same manufacturer as your router. For simplicity, set the access point to broadcast the same network name (SSID).

  2. Powerline adapters are another option, especially useful for larger homes with thick or dense walls and floors. Powerline adapters use your home’s electrical wiring for ethernet, so you can easily extend your network right through the walls without installing expensive new wiring. Connecting a powerline adapter to a WiFi access point can bring a strong wireless connection to even the most remote rooms in your home.

Interference from competing WiFi networks

is especially common in cities, apartment buildings and densely populated areas where there are usually many WiFi networks nearby. Check for competing networks by opening the wireless options on your phone or computer. If you see there are lots of networks to choose from, you may experience this type of interference.

Troubleshooting tips:

  1. If possible, move your wireless access point/router.

  2. If possible, move your BAZZ Smart Home products closer to your access point/router.

  3.  All WiFi routers have a limit on the total number of devices that can be connected to WiFi at the same time. Refer to your router’s manual for its limit. If you have a lot of devices on your network, you can try disconnecting a few to see if your BAZZ Smart Home products will be able to reconnect to your network.

  4. Enable channel auto-switching on your router or try changing the wireless channel: WiFi networks broadcast on channels. When nearby WiFi networks are set to use the same channel, they’ll constantly be competing for limited bandwidth.

    Many of the latest routers have a feature that lets them automatically find the least crowded WiFi channel. Check your router’s documentation to find out how to enable and set the options for this feature or call your service provider.

  5. If your router is more than a few years old, consider upgrading to a new one that would be dedicated to your smart objects.

Interference from appliances and electronics emitting radio frequency.

Troubleshooting tips:

  1. Unplug other electronics that may be interfering with your connection.